Thank you for choosing WinTheShowcase.com. We strive to ensure that all our customers are satisfied with their purchases. However, we understand that there may be circumstances where you need to request a refund. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refund:
- We offer refunds within 30 days of the original purchase date.
- To be eligible for a refund, you must provide a valid reason for your request, such as technical issues or dissatisfaction with the service.
- Refunds will not be provided for requests made after 30 days of the purchase date.
2. How to Request a Refund:
- To request a refund, please contact our customer support team at contact@wintheshowcase.com.
- In your refund request, please include your name, email address, order number, and a detailed explanation of why you are requesting a refund.
3. Refund Process:
- Once we receive your refund request, we will review it and notify you via email of the approval or rejection of your refund.
- Once we receive the product back in original packaging and without defects we will contact you.
- If your refund is approved, it will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
4. Exceptions:
- We reserve the right to refuse refunds in the following cases:
- - If the request for a refund is made after 30 days of the purchase date.
- - If the product has been used or its integrity has been compromised.
- - If the refund request does not meet the eligibility criteria outlined in this policy.
5. Contact Us:
- If you have any questions about our refund policy, please contact us at contact@wintheshowcase.com.
Please note that this refund policy applies only to purchases made directly through WinTheShowcase.com. If you purchased our product through a third-party vendor, please refer to their refund policy for more information. We reserve the right to amend this policy at any time without prior notice.